Communication Skills Training 1

Subject guarantor:

Jana LEDVINOVÁ

Name of lecturer(s):

Jana LEDVINOVÁ

Learning outcomes of the course unit:

The course aim is to provide students security in personal communications, to learn to better assert their opinions and master communication is all social-cultural levels. During the course the students go through situations which will seem familiar. Using conflict management techniques, active listening, provding feedback and others, they acquire skills in managing those situations. They practice communcations with potential donors on location. They learn to negotiate and effectively use time which a given situation provides and achieve what they need. Part of the course are examples of communications in other cultures. Student get the opportunity to gain a bearing in body language. They acquire an idea of discussion techniques and distinguising personalities and finally how to speak so that they are understood by all.

Mode of study:

Students are to acquire a complete idea of the art of communication. Instruction is such to give the participant sufficient room for assessment. Information given in the course will be directed to only the members of the group and each who wishes to participate is requested to maintain discretion.

Prerequisites and co-requisites:

none

Recommended optional programme components:

none

Course contents:

First block

- Introduction, topics presentation.

- Feedback

- Active listening

- Managing human conflict.

Second block

- Discussion techniques

- Non-verbal communication

- Successful communications with a donor

Third block

- Negotiations

- Inter-cultural communications

- Personality tests

- Assessment and conclusion

Recommended or required reading:

Special study materials have been arranged for this course.

Planned learning activities and teaching methods:

two day training course

Assessment methods and criteria:

- full presence in the course

- individual presentation

Course web page:

Note:

Schedule for winter semester 2012/2013:

The schedule has not yet been prepared

Schedule for summer semester 2012/2013:

Date	Day	Time	Tutor	Location	Notes	No. of paralel
07.03.2013		10:00–15:30	LEDVINOVÁ J.	Učebna Karlova 26, Praha 1		paralelka 1
08.03.2013		10:00–15:30	LEDVINOVÁ J.	Učebna Karlova 26, Praha 1		paralelka 1

The subject is a part of the following study plans:

• Produkce (Bc.) (compulsory optional subject)